Privacy Policy

Effective Date: December 17, 2025
Last Updated: December 17, 2025

Introduction

RVS Solutions (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rfvs.solutions, use our services, or interact with us.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name, email address, phone number, business name, and address

  • Account credentials if you create an account

  • Payment and billing information

  • Product and service requests

  • Communication preferences

  • Information submitted through forms, surveys, or customer inquiries

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information

  • Browser type and version

  • Operating system

  • Pages visited and time spent on pages

  • Referring website addresses

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

When you visit our website, we may automatically collect:

  • Provide, maintain, and improve our vending machine services

  • Process orders for machines, products, and services

  • Schedule installations, maintenance, and service calls

  • Communicate with you about your account, orders, and services

  • Send promotional materials and marketing communications (with your consent)

  • Respond to your inquiries and customer service requests

  • Analyze website usage and improve user experience

  • Comply with legal obligations and protect our legal rights

  • Prevent fraud and enhance security

SMS Messaging & Communication

If you opt in to receive SMS messages from RVS Solutions, we may use your mobile phone number to send service updates, appointment reminders, and promotional messages.

SMS Data Privacy:

  • SMS consent and phone numbers are not shared with third parties for marketing purposes.

  • SMS data is only shared with trusted service providers (such as SMS delivery platforms and mobile carriers) solely for the purpose of delivering text messages.

  • We do not sell, rent, or distribute SMS data to third parties.

You may opt out of SMS communications at any time by replying STOP or contacting us directly.

Information Sharing and Disclosure

We may share your information with:

We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, website hosting, analytics, SMS delivery, and customer support

  • Business Partners: Vending machine manufacturers and product suppliers as required to fulfill services

  • Legal Requirements: When required by law, regulation, court order, or governmental authority

  • Business Transfers: In connection with a merger, acquisition, or sale of assets

  • With Your Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and user experience. You can manage cookie settings through your browser, though disabling cookies may affect site performance.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we maintain

  • Request corrections to inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Object to or restrict certain data processing

  • Request data portability

To exercise these rights, contact us at [email protected] or (864) 274-3656.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

RVS Solutions
390 East Boundary Drive, Suite One
Spartanburg, SC 29303
Email: [email protected]
Phone: (864) 274-3656